The DNS Abuse Institute will soon launch a free service designed to make it easier to report abuse and for registries and registrars to act upon it.

The Institute, which is funded by .org manager Public Interest Registry, is working on a system provisionally called CART, for Centralized Abuse Reporting Tool, an ambitious project that would act as a clearinghouse for abuse reports across the industry.

The plan is to offer the service for free to reporters and registrars alike, with a beta being offered to registrars late next month and a public launch hopefully before ICANN 74 in June.

DNSAI director Graeme Bunton said that CART is meant to solve the “mess” of current abuse reporting systems.

For abuse reporters, the idea is to give them a one-stop shop for their reports. CART would take their complaints, normalize them, furnish them with additional information from sources such as Whois records and domain block-lists, and shunt them off to the registrar of record.

“Registrars get boatloads of abuse reports every day,” Bunton said. “Hundreds to thousands. They’re often duplicative, often unevidenced — almost always. There’s no standardization. So they’re having to spend a lot of time reading and parsing these abuse reports.”

“They’re spending a huge amount of time triaging tickets that don’t make the internet any better,” he said. “It felt like trying to solve this problem across every individual registry and registrar was not going to work, and that a centralizing function that sits in the middle and absorbs a lot of the complexity would make a real difference, and we’ve been working towards that.”

CART reporters would be authenticated, and their reports would be filed through forms that normalized the data to make them easier for registrars to understand. There will be “evidence requirements” to submit a report.

“It’s a common lament that the abuse@ email that registrars have to publish are filled with garbage,” Bunton said. “This is intended to clean that up, as well as make it easier for reporters.”

Registrars will be able to white-label these forms on their own sites, replacing or adding to existing reporting mechanisms, which will hopefully drive adoption of the tool, Bunton said.

Registrars will be able to use an API to pull the abuse feed into their existing ticketing workflows, or simply receive the reports via email.

The plan is to send these enhanced reports to registrars’ publicly listed abuse@ addresses, whether they opt into the CART system or not, Bunton said.

One feature idea — possibly in a version 2 release — is to have a reputation-scoring function in which registrars can flag reporters as reliable, facilitating on-the-fly “trusted notifier” relationships.

While the DNSAI is focusing to the industry definition of “DNS abuse” — phishing, pharming, malware, botnets and a subset of spam — the plan is to not limit reporters to just those categories.

Copyright infringement claims, for example, would be acceptable forms of abuse report, if the registrar enables that option when they embed the CART forms on their own sites.

CART will most likely be renamed to something with “better mass-market appeal” before it launches, Bunton said, but there will be no charge to reporters or registrars.

“This is all free, with no plans to do cost-recovery or anything like that,” he said.

While Bunton didn’t want to comment, I think it’s unlikely that these projects would be going ahead, at least not for free, had PIR been turned into a for-profit company under its proposed acquisition by Ethos Capital, which was blocked by ICANN a couple of years ago.

A second project DNSAI is working on is called Intelligence.

This will be somewhat similar to ICANN’s own Domain Abuse Activity Reporting (DAAR) system, but with greater granularity, such as giving the ability to see abuse trends by registry or registrar.

The current plan is to have a preview of Intelligence available in June, with a launch in July.

The post PIR to offer industry FREE domain abuse clearinghouse first appeared on Domain Incite.

Original article: PIR to offer industry FREE domain abuse clearinghouse

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