By Contributing Editor, Kathy Xu
While at International Telecoms Week (ITW) 2016, the industry’s largest meeting place for the global wholesale telecommunications community, Website Hosting Review sat down with vXchnge Senior Vice President of Sales & Marketing, Ernest Sampera, to discuss recent acquisitions as well as their objective to maintain company growth. Purposely designed for high performance, carrier-neutral colocation services, vXchnge has reinvented the digital hosting experience with Micro Data Centers that are customized to deliver enhanced business performance while meeting clients’ individualized requirements.
Website Hosting Review, Kathy Xu (DCP-KX) Question: What is new at vXchnge and how has the business evolved over the past year?
vXchnge, Ernest Sampera (VXCHNGE-ES) Answer: One of the latest and most significant milestones for vXchnge is the former Sungard acquisition, which rounded out our portfolio to include a total of 15 data centers. From its inception, our organization’s approach has been to identify and focus our business expansion on rapidly growing markets with high population density. Other important factors that we consider are markets featuring extensive investment opportunities in 4G and LTE, as well as large enterprises with more than 500 full-time employees. In considering these factors, we continue to buy, invest and build new data centers within growing areas such as Philadelphia, our first true brownfield where we recently established a new vXchnge facility.
(DCP-KX) Q: What is the company’s biggest achievement in the past 12 months?
(VXCHNGE-ES) A: Maintaining functionality as a singular organization can be a challenge during acquisitions. Smooth integration of various internal methods and procedures is critical to the development of effective standard operations. Our customers expect us to provide 100 percent reliability with high performance and readily available support. We have found ourselves in the throes of this plight recently when attempting to merge company cultures and operations, and have successfully achieved integration while providing a consistent experience across all 15 sites.
Our customers leverage vXchnge data centers as if they were their own, and in order to facilitate this functionality, we utilize the insight platform, creating the opportunity to remotely view and monitor infrastructure regardless of its physical location. With this technology, we can uniquely provide for customers a high level of transparency, fostering overall peace of mind. At vXchnge, we start from a customer perspective to develop company culture and service offerings that cater to our clients’ needs.
(DCP-KX) Q: How was your experience at ITW 2016?
(VXCHNGE-ES) A: ITW was a highly successful show at a great venue. It gave us the ability to meet with some of our customers, which is important to our company. In addition we had the opportunity to encounter new prospects and network with like-minded industry colleagues to share our insights and hear new perspectives. As they say, it’s a small world, and ITW has done an excellent job at bringing it together.
(DCP-KX) Q: Is there anything else you would like to add?
(VXCHNGE-ES) A: As a high-growth company, we do everything we can to remain true to our core mission by putting customers first and enabling their success within a service-oriented environment.
If you are interested in learning more about vXchnge, please visit: http://www.vxchnge.com/