Ubersmith’s subscription business management software is meant for the cloud and beyond. The company’s suite of billing, quoting, order management, infrastructure and ticketing solutions is integrated, ‘open’ and scalable.
In Ubersmith’s version 4.4 the Client Manager adds integration with QuickBooks Online enabling data about clients, service plans, invoices, payments, refunds and credits to be exported to QuickBooks Online. Those are automatically kept up to date in QuickBooks when updates are made in the Ubersmith suite. Tax rate information kept in Ubersmith is also exported to QuickBooks Online to facilitate reporting on tax payments.
A Monthly Recurring Revenue (MRR) report is added to the Reports Manager in version 4.4 that helps customers understand the past, current, and future growth of their subscription-based business by displaying period‑over‑period revenue, along with other key metrics such as new business, expansion, contraction, churn, gross MRR, net MRR, and net growth. Access to reports, like other functions in the Ubersmith suite, are governed by rules assigning access to specific users.
“While customers can use any accounting system with Ubersmith, we’re pleased to now directly support QuickBooks Online along with QuickBooks Desktop, which we’ve supported for years,” said Kurt Daniel, CEO of Ubersmith. “Adding more detailed financial reporting metrics as well will provide our current and future customers with better visibility into company finances for their subscription-based products and services while helping them do more sophisticated analysis and make better forecasts going forward.”
The latest version adds integration with OnApp 6 via Ubersmith’s plug-in framework. OnApp is used to provision infrastructure and that information gets shared with Ubersmith for billing. The OnApp plug-in is the first Ubersmith plug-in to be made available as open source software on GitHub, which enables other customers and software developers to customize according to their specific needs.
Ubersmith’s Client Manager credit card processing is more configurable so that users can determine a specific number of times to retry failed charges, and in the event of a ‘hard decline’ for a credit card that has been cancelled, for example, the retries will stop automatically.
Security is enhanced by requiring a user who changes their email to re-authenticate, which helps prevent hijacking of user credentials.
The Order Manager adds an option to use automated clearing house (ACH) accounts for signed price quotes, in addition to existing choices to process by credit card, PayPal or check/wire transfer.
The Device Manager adds support for SNMPv3 in order to track server metrics, and for port types where speed cannot be detected, the maximum bandwidth now defaults to 100 Gbps (gigabits per second).
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