Digital Workforce Brings Robot-as-a-Service Model to the UK

Cloud-based robotics services provider, Digital Workforce, a company that was founded in 2015 and is now employing over 240 IPA specialists in Finland, UK, Sweden, Norway, Denmark and Poland, has launched in the UK.

The robotics and cloud innovator from Finland is expanding its Robot-as-a-Service model to the UK due to UK interest in Robotic Process Automation (RPA).

The company brings to the UK its “innovative” Robot-as-a-Service model, offering its clients to pay by the minute for Digital Workers to complete robot transactions. The company also aims to help bridge the technology skills shortage by introducing its Digital Workforce Academy in the UK – a training academy which helps organizations build up their skills in specific technology areas such as Artificial Intelligence (AI).

Jukka Virkkunen
“There is a massive market need for RPA – it frees humans from monotonous tasks and allows them to concentrate on purposeful work,” said Jukka Virkkunen, co-founding partner, Digital Workforce.

“There is a massive market need for RPA – it frees humans from monotonous tasks and allows them to concentrate on purposeful work,” said Jukka Virkkunen, co-founding partner, Digital Workforce. “People are more effective at conducting creative and innovative tasks, while robots have more use in repetitive and administrative tasks. In order to maximize productivity, the future workplace will require a mix of both robots and humans. We set Digital Workforce up to deliver intelligent digital workers capable of handling more and more complex and business-critical tasks, and it’s with this goal that we launch into the UK today.”

Since its launch in 2015, Digital Workforce has automated over 1,000 business processes for its customers. Its customers include pension insurance company Skandia, Nordea Bank, Norwegian Steel and The City of Espoo in Finland.

In addition, Digital Workforce introduces two new services to the UK market:

  • Run Management, a managed service available to any company, which automates processes and manages incidents as part of the Service Level Agreement (SLA) so it’s a guarantee that the work is completed.
  • Robotics Operation Model Acceleration (ROMA) program, which would give organizations a fast way to skill up and deliver the automation benefits to their business.

“The UK is primed and ready for automation – and there is clearly a demand for it, as we have seen with the Government backing plans to implement more automation technology throughout the country,” said James Ewing, UK Sales Director at Digital Workforce. “It is crucial that we ensure we are offering the best-in-class in automation solutions so that we can enable UK businesses to remain at their most competitive as we enter the future of work, and at Digital Workforce, this is what we hope to achieve.”

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